Searching for users with a specific status
To export all contacts with a certain status, for example all users that have opted out, go to contacts then search individual contacts. Use the drop-down to choose the relevant status, then click search. You will then be given a list of all contacts in that status, and the option to export a list of these users
Searching for an individual user
Go to contacts and search individual contacts, enter the email address and click ‘search’.
Click edit next to the result, and you’ll be taken to a screen with a drop-down to choose between the lists the contact is signed up for. Choose the relevant list, click edit, and you will be given the option to remove person from list and see what information you hold on this user across your lists.